The terms, in plain English.

Using this site

You may use this site for its intended purpose: to learn about what we do and to get in touch. Please don't misuse it — no attempting to break, overload, or gain unauthorized access to it; no scraping it to impersonate us or for unlawful purposes; and nothing that infringes others' rights or violates the law. We may limit or suspend access if the site is being misused.

The site is information, not an offer

The descriptions of our services, our approach, and how we think about pricing are provided for information. They are not a binding offer, a quote, or professional advice for your specific situation. Nothing on this site creates a client relationship on its own — that happens only through a written agreement we both sign.

Consultations, audits, and engagements

The initial consultation is free. If we go further, the audit is a small fixed fee, quoted up front. Work beyond that is quoted as fixed-scope, and ongoing care is a monthly retainer you can cancel. The specific scope, price, timing, deliverables, and ownership terms of any engagement are set out in a written agreement (a statement of work). If anything in that signed agreement conflicts with this page, the signed agreement controls.

Payments

The public pages of this site do not take payments. If you're a client with portal access, an invoice there may carry a Pay button — it hands you off to Stripe's secure, hosted payment page, and we never see or hold your card details. When an engagement involves payment, we invoice you directly, and the fees, schedule, and terms for that specific work are those stated in your agreement or invoice. Amounts are in U.S. dollars unless stated otherwise.

What you send us

When you submit the form or send us information, you confirm it's accurate and that you have the right to share it, and you give us permission to use it to respond to you and to carry out any work you engage us for. How we handle that information is described in our Privacy Policy.

Intellectual property

The content of this site — text, design, graphics, logo, and the scene animations — belongs to Moudgil Labs and is protected by intellectual-property laws. Please don't copy or reuse it without permission. What we build for a client is a different matter, and the section below sets out exactly how we handle it.

What's yours, and what we run for you

Two quite different things get called “yours,” and they're worth separating — because on the first one we don't hedge at all.

Your business is yours

Your data, your customer records, your files, your content, your domain — and, without exception, every account that touches money. Your payment processor, your merchant account, your bank connections, your invoicing and your payouts are opened in your name, stay in your name, and are never ours to hold. Your customers' money goes to you, in your accounts, never through ours. If we stopped working together tomorrow, not a dollar of yours would be sitting anywhere we control.

The software is ours to run, and yours to use

The systems we build — the code, and the infrastructure it runs on — are built, hosted, monitored, and maintained on the technical accounts we operate, and the intellectual property in them stays with Moudgil Labs. That's deliberate, and it's a good part of what you're actually paying for: it's why something can be patched at six in the morning before you'd have noticed, why a problem is one phone call instead of a vendor ticket, and why you never have to become the administrator of a stack you never wanted to learn. What you get is a paid-up license to use it to run your business — for as long as we work together and afterwards. It isn't a switch we can quietly turn off.

You can always ask for the code

At any time, for any reason or none at all, you can ask us for a copy of the software we've written for you, along with the documentation that goes with it, and we'll hand it over. A client who is free to leave is the only kind worth keeping, and we'd rather you never had to wonder about it.

The one thing we ask

What we build for you is for running your business — not for reselling, sublicensing, white-labeling, or distributing to anyone else. That's the single line we draw, and it's an ordinary one: it's what lets us build something genuinely custom for one small business at a small business's price, rather than charging everybody a license fee for something generic. Crossing it would end the license, and the engagement with it. It isn't a line anyone crosses by accident, and it's written here only so it never has to be said twice.

Your signed engagement agreement sets the specifics for your project, including anything you and we agree differently. Where it differs from this page, your agreement controls.

Third-party services and links

This site relies on third-party providers — Vercel for hosting and our cookieless, aggregate analytics, Supabase for the database and sign-in system behind the consultation form and the client portal, Cloudflare Turnstile to tell people from bots on that form, Stripe for the hosted pages where portal invoices are paid, and Resend for transactional email when we send it — and may link to other websites. What each one handles is set out in our Privacy Policy. We don't control those services or sites and aren't responsible for them; your use of them is subject to their own terms.

Disclaimers

The site is provided “as is” and “as available,” without warranties of any kind, whether express or implied, to the fullest extent permitted by law. We work hard to keep it accurate and available, but we don't guarantee it will be error-free or uninterrupted. This section does not limit the commitments we make in a signed engagement agreement.

Limitation of liability

To the fullest extent permitted by law, Moudgil Labs will not be liable for any indirect, incidental, special, or consequential damages arising out of your use of this site. Any liability relating to a paid engagement is governed by, and limited as set out in, your written agreement. Nothing here excludes liability that can't be excluded under applicable law.

Indemnification

You agree to hold Moudgil Labs harmless from claims arising out of your misuse of this site or your violation of these terms, to the extent permitted by law.

Governing law and disputes

These terms are governed by the laws of the State of New York, without regard to its conflict-of-laws rules. If a dispute arises, let's try to resolve it directly first — email hello@moudgillabs.ai and we'll make a genuine effort. Any dispute that can't be resolved that way will be handled in the state or federal courts located in New York, and you consent to their jurisdiction.

Changes to these terms

We may update these terms from time to time. When we do, we'll revise the “last updated” date above. Continuing to use the site after a change means you accept the updated terms.

Contact

Questions about these terms? Email hello@moudgillabs.ai or call +1 (917) 384-7082.